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West Florida Hospital

iTriage Brings Average ER Wait Times to Public

January 05, 2010

Pensacola, FL - West Florida Healthcare has announced a new partnership with Healthagen® to promote its hospital facilities on the iTriage™ mobile marketing solution for all iPhone, smartphone and desktop users. Residents in Northwest Florida will now have immediate access to the ER Wait times at West Florida Hospital from all mobile devices and computers.

With the introduction of this premier level of service, West Florida Healthcare is one of the first hospitals to utilize this interactive technology which empowers consumers to evaluate symptoms, learn about the possible causes, find appropriate locations for treatment, as well as get cost information based on the type of facility. Additionally, West Florida Healthcare will be the first in the area to list Live Emergency Room Wait Times on the iTriage application.

“As an organization, we are dedicated to providing excellent healthcare services to the communities we serve. We also feel a deep responsibility to providing the public with resources, technology and information to help make informed medical decisions,” said Dennis A. Taylor, president and CEO of West Florida Healthcare. “The iTriage application supports this commitment, providing an additional source of medical information for our communities when seconds count.”

West Florida Healthcare recognizes that providing technological excellence and cost effective healthcare to its patients requires that cutting-edge solutions like iTriage be adopted. Mobile
technology and wireless health holds “enormous” promise for improving healthcare and empowering patients in the U.S., according to Secretary of Health and Human Services Kathleen Sebelius, who delivered a keynote at the Foundation for the National Institutes of Health (NIH). Sebelius said that mobile technology holds “so much power to empower consumers and compel us to a healthcare system of the future.”

 “iTriage users, an interesting demographic for healthcare providers, chose facilities more frequently for treatment that have adopted this new wave of technology,” explained Peter Hudson, M.D., CEO, Healthagen – developer of the iTriage healthcare information software. “Healthcare facilities that partner with iTriage to put actionable medical information into their patient’s hands are also becoming known as mobile healthcare solution leaders.”

About West Florida Healthcare

West Florida Healthcare is proud to offer the area’s only hospital featuring all-private rooms.  The West Florida Healthcare campus includes the all private room acute care hospital, the area’s only comprehensive physical rehabilitation hospital, and a mental health facility.  Affiliated with HCA, the nation’s leading provider of healthcare, West Florida Healthcare offers major services in cardiology/cardiovascular surgery, oncology, neurology/neurosurgery, orthopedics, emergency care, behavioral health, obstetrics, rehabilitative medicine and many other medical specialties.  For more information, call (850) 494-3212 begin_of_the_skype_highlighting              (850) 494-3212      end_of_the_skype_highlighting or visit

About Healthagen

Healthagen is a developer of healthcare information software that empowers patients to make better decisions and gives healthcare treatment facilities improved access to additional patients. iTriage helps consumers evaluate symptoms, lists potential diagnoses and provides access to appropriate treatment locations. The proprietary healthcare search engine integrated into iTriage surpasses any conventional search engine for point of care healthcare decision making. Emergency medicine physicians developed iTriage and co-founded Healthagen – a privately held company headquartered in Lakewood, CO.

iTriage Resources:

iTriage smart phone and desktop version:

iTriage Demo:

iTriage Download on iTunes:


Additional Contact:


Marcia Noyes, Public Relations Manager