Pensacola, FL - West Florida Healthcare is proud to announce the opening of ED North, a new 16-bed unit that is located adjacent to the hospital’s Emergency Department and will complement the hospital’s existing 25-bed ED.
“Expanding our ER from 25 beds to 41beds allows us to almost double our capacity to provide care to patients experiencing emergency health issues,” said Brian Baumgardner, president and CEO of West Florida Healthcare. “In the past few years we have seen an enormous increase in the number of patients we see in our Emergency Department. This increase is due to a focus on quality in our ER which has resulted in better wait times and patient outcomes. In addition, patients know that if they are seen in our emergency room and need to be admitted, we are the only area hospital that can guarantee them a private room.”
The West Florida Hospital Emergency Department has made a commitment to leading the area in quality emergency care by being named the area’s first Accredited Chest Pain Center and has earned Advanced Certification for Primary Stroke Centers from The Joint Commission and the Get With The Guidelines®-Stroke Gold Plus Quality Achievement Award from the American Heart/American Stroke Association for
excellence in stroke care. In addition, the Emergency Department at West Florida Hospital has lowered its “door to balloon times” to under the national average of 60 minutes.
“In an effort to better communicate with the public and help with their expectations, we proudly post our ER wait times and door to balloon times on our website,” continued Baumgardner. “In addition, we also post our ER wait times around the community on billboards and through texting ER to 23000. All of our renovations and use of technology is focused on enhancing the patient experience.”
The $1.5 million ER expansion is the latest in a series of renovations that started at the hospital in 2007. Since that time, West Florida Healthcare has invested more than $100 million dollars in upgrades to the hospital exterior, including a new main entrance, the conversion to all private rooms and the addition of a new medical office building and cancer center.
“We are excited about continuing to invest in our facility and our staff because it helps us continue to be the leader in providing high quality care to our community,” said Baumgardner.