Adult Behavioral Health Services

2191 E. Johnson Ave
Pensacola, Fl 32514
Phone: (850) 494-5000

Map & Directions

The Pavilion

8383 North Davis Hwy
Pensacola, FL 32514
Phone: (850) 494-5000

Map & Directions

For more information about Inpatient Adult Behavioral Services, call
(850) 494-5070 and ask to speak with the Pavilion Intake Nurse.

The Pavilion at West Florida Hospital is pleased to provide compassionate Behavioral Health care to adults 18 and older. Our qualified Intake Team of Behavioral Health Professionals is available to provide mental health assessments 24/7 in a specialized dedicated unit within the Emergency Room at West Florida Hospital.

Admission process

  • Referral source calls intake department ((850) 494-5070)
  • Intake staff will review case with Psychiatrist
  • Psychiatrist makes decision to admit or to not admit
  • Patient and/or referral source informed of Psychiatrist's decision
  • Admission is coordinated by intake staff

Direct admission criteria

West Florida Hospital's Behavioral health Direct Admissions program makes it easy for providers to admit patients into one of our inpatient behavioral health units. A call to a member of our behavioral health assessment team will determine if your patient is appropriate for direct admission. We quickly begin the admission process and a stop in the emergency room may not be necessary.

  • 18 Years and Up
  • Primary Behavioral Health Diagnosis and meets criteria for inpatient psychiatric admission.
  • MD, APRN or PA must have seen the patient within the last 72 hours and attest there is no acute medical issue.
  • Suicidal or Homicidal Thoughts

Our goal is to empower patients to manage their behavioral issues and take control of their lives. We use several evidence-based models to accomplish this goal including:


  • Nursing Assessment
  • History and Physical
  • Psychiatric Evaluation
  • Psychosocial Evaluation
  • Activities Assessment
  • Neuropsychological Evaluation when ordered by Psychiatrist


  • Medication Management
  • Group Therapy
  • Individual Therapy
  • Educational Groups
  • Pet Therapy

Activity groups

  • Music, Dance, Reminiscence and Crafts
  • Pastoral Services including Counseling
  • Individual Therapy
  • Family Support/Education Group

Discharge process

The discharge process starts at admission and includes a thorough psychosocial assessment by a Licensed Therapist. Discharge planning includes working with community resources to obtain the best possible connection to the next level of care for the patient at discharge. This may include area outpatient programs and providers or another inpatient provider who can offer a longer course of care for the patient.